• Tom Genes

Excellence in the Workplace

A Workforce "Train the Trainer" Symposium

When: January 29, 8:30-11:30 am Where: Morgridge Commons What: Excellence in the Workplace Seminar presented by Patrick McGaughey, CPF, IOM, GGU "Go beyond training people to work; train people to perform." Patrick McGaughey, CPF, IOM, GGU. Symposium Agenda Highlights Preface to training: Motivation to Activation to InspirationExpectations: Theirs and yours to inspire both of youPhysics of Performance: Don’t tell what you can drawLook up to Communicate: Make talking fun againDealing with difficult people: Two words that diffuse angerHelping team members with money: Finding tax free cashPlus! Helping you help them after they make a mistake

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